What is the check-in and check-out policy at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
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Mercure Exeter Southgate Hotel
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Key details
About the Hotel
Southernhay East, Exeter, EX1 1QF,
- Steps from the historic city center
Great
8.0
8.1
3.6
3.7
4-star city-centre hotel with views of Exeter Cathedral
Location & Setting
The hotel is a 5-minute walk from the shops and restaurants of Exeter city centre. It has front
Health & Fitness Centre
The hotel has a health and fitness centre with an
Dining
The
Rooms & Amenities
Rooms include
Business & Meetings
Meeting and banquet facilities can accommodate
Highlights
Location: 5-minute walk from Exeter Cathedral and city centre
Rooms: Interconnecting, accessible, and Privilege rooms available
Dining: Gate House Restaurant with Devonshire afternoon tea
Wellness: Indoor swimming pool, sauna, and whirlpool spa
Business: Meeting facilities for up to 120 people
Family: Kids' meals and family room options
“Mercure Exeter Southgate Hotel impresses with its central location near Exeter Cathedral, making city exploration effortless. I appreciate the blend of modern amenities and historical character, especially the neo-Georgian architecture. While some staffing issues are evident, the health and fitness centre, complete with an indoor pool, adds considerable value for both leisure and business travelers.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Privilege Room2 persons14 m²1 Double bedCoffee machineShowerroom details
- Classic Room2 persons14 m²1 Double bedBathtubShowerroom details
- Accessible Classic Room One Double or Two single Beds2 persons18 m²1 Double bedHeatingShowerroom details
Show all rooms
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa lounge
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At the Mercure Exeter Southgate Hotel, The Gate House invites guests to explore a menu rich in British and European flavors. With family-friendly settings and diverse dietary options, there's a delightful experience waiting at every meal, whether it's breakfast, lunch, or dinner.
Location
Southernhay East, Exeter, EX1 1QF,
Explore Exeter
Nearby Highlights
Exeter Cathedral
6 minutes' walk
Gothic architecture and stunning stained glass; a must-visit for history enthusiasts and those appreciating art.
Underground Passages
8 minutes' walk
Medieval passageways beneath Exeter; guided tours reveal fascinating insights into the city's history.
Royal Albert Memorial Museum
9 minutes' walk
Cultural treasures from natural history to fine art; features free admission to explore varied exhibits.
Rougemont Castle
9 minutes' walk
Historical castle ruins; scenic views and a glimpse into Exeter's medieval past await visitors.
Biking at Exeter Quay
20 minutes' walk
Scenic bike rides along the quay; bike rentals available, perfect for active guests seeking adventure.
Belmont Park
17 minutes' walk
A peaceful escape with green spaces; ideal for picnics or relaxing strolls amid nature.
Opa Taverna
3 minutes' walk
Authentic Greek cuisine in a warm atmosphere; known for fresh souvlaki and vegetarian options.
Cosy Club Exeter
2 minutes' walk
Eclectic decor and a relaxing vibe; offers diverse dishes with many vegetarian and gluten-free choices.
The Phoenix Cinema
5 minutes' walk
Local cinema showing new releases and art films; cozy atmosphere makes it great for a casual night out.
Exeter Corn Exchange
10 minutes' walk
Live performances ranging from concerts to comedy shows; a hub for cultural events in the city.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 16.5 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian
Year renovated:
2008
Number of rooms:
153
Reviews and Ratings
Feedback about Mercure Exeter Southgate Hotel from previous guests about their experience.
Show moreShow less
Pros
Central location
Spacious rooms
Nice shower
Free drinks voucher
Cons
Outdated decor
Unnecessary charges
Guest reviewsbased on 2318 reviews
Naomi from United Kingdom
Classic Room
3 nights in November 2025
|
Reviewed: February 10, 2026
9.0/10
Awesome Stay!
good breakfast clean pool good size bedroom helpful staff
The hotel offered a good buffet breakfast with a tempting room service menu. The swimming pool was clean and a good size, I swam a lot. The bedroom was a good size and clean. Staff was helpful, and I liked that.
The hot water took quite a while to get to the tap in my room, this was slightly annoying.
Service
9/10
Paula on reception sorted out a couple of things for me, that was so sweet. The staff was very professional, polite, and friendly, always ready to help. Checking in and out were quick, which I appreciated after my travel.
Rooms
10/10
My room had adjustable heating. I was able to set it as I wished. The bed was comfortable, I slept well every night. The bathroom was very good, it had all the things I needed for my routine.
Facilities
8/10
The hotel had a gym, I used it everyday, it was amazing. The pool was also very nice, I had a relaxing time there. The hotel was quiet, safe and warm, so I enjoyed my visit to the fullest.
0 Helpful
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Ava from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: January 18, 2026
9/10
Comfort and Convenience
quick check-in thoughtful touch spacious room
Check-in was quick. Lucy at reception explained all facilities. She showed menus. Extra options were available for my child. Our room was very spacious. It was also very clean. It had everyting for a comfortable stay.
It was noisy in the morning. This was due to two busy function rooms. Staff was unattentive when the smell was mentioned. This impacted the quality of my stay.
Rooms
9/10
The Family Room had two double beds. There was a separate seating area. The bathroom included complimentary toiletries and fluffy towels. We found enough space for everyone.
0 Helpful
|
Ava from Ireland
Couple
Privilege Room
3 nights in November 2025
|
Reviewed: December 25, 2025
9/10
Perfect Cleanliness and Helpful Staff
fast check-in helpful staff special touches
Check-in was very fast. They added special touches to the room because it was our anniversary. The location worked well, the staff were nice, and helpful too.
I noticed cost has risen a lot since we began staying here. I felt quite upset about paying extra for a swim. It felt extortionate since staying here is not cheap, and parking cost extra per night.
Rooms
9/10
The room was spacious, clean, and stylish. It included everything needed for a comfortable stay. The bathroom was also really clean and modern. It has air conditioning, opulent entrance hall, parking and a very nice bathroom.
0 Helpful
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Joan from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: December 07, 2025
9.0/10
Fantastic Getaway
fast check-in spacious room thoughtful menus excellent experience
Lucy at reception made our check-in super fast and explained everything clearly to us it was so useful. The room was very spacious and had everything necessary for a comfortable visit. We especially liked the thoughtful menus that catered to our little one. I would recommend this hotel. It was an excellent experience overall.
I found that I had to pay extra to use some amenities, which I hadn't expected it did give me a bit of a surprise.
Rooms
9/10
The room provided two comfortable double beds that suited our family of four perfectly, great to relax after a long day. A large screen television was installed, which we found really good. A spacious desk was there too, perfect for planning the next day.
Dining
8/10
The hotel restaurant serves a wide array of breakfast options. It includes both hot and cold choices to satisfy everyone. I really liked the freshly baked pastries and variety of juices offered , made mornings good. The restaurant offers a comfortable atmosphere for enjoying meals.
Location
10/10
The hotel is close to the city center, and this made it easy to walk to many attractions. I found several shops and restaurants nearby, providing lots of choices for dining and shopping. The convenience of the location really enhanced our stay.
Service
9/10
Staff members throughout the hotel were friendly and eager to assist with any needs we had . Housekeeping kept our room impeccably clean. It was a high standard of service. I was impressed with the quick response to any questions we asked.
0 Helpful
|
Show more reviews
FAQs
About Mercure Exeter Southgate Hotel
What breakfast options are available at Mercure Exeter Southgate Hotel?
Breakfast is available at an additional charge of 16 GBP.
What are the nearby attractions to Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral (0.3 km), Princesshay Shopping Area (0.5 km), and Historic Quay (1 km).
What amenities does Mercure Exeter Southgate Hotel offer for guests?
Amenities include free Wi-Fi, indoor swimming pool, sauna, hot tub, fitness centre, and a bar/lounge area.
What dining options are available at Mercure Exeter Southgate Hotel?
The Gate House Restaurant serves contemporary British cuisine and traditional Devonshire afternoon tea.
What facilities are available for business events at Mercure Exeter Southgate Hotel?
The hotel features efficient meeting facilities that can accommodate up to 120 people.
What features are available in the rooms at Mercure Exeter Southgate Hotel?
Rooms are equipped with free Wi-Fi, flat-screen TV, air conditioning, coffee-making facilities, and some offer views of the city or countryside.
How far is Mercure Exeter Southgate Hotel from Exeter International Airport?
The hotel is 5 km from Exeter International Airport, approximately a 15-minute drive.
Are there any leisure activities at Mercure Exeter Southgate Hotel?
Guests can enjoy yoga classes, fitness classes, and access to the hot tub and sauna.
What are the accessibility features at Mercure Exeter Southgate Hotel?
The hotel offers accessible rooms and facilities for guests with limited mobility.
Is there a bar available at Mercure Exeter Southgate Hotel?
Yes, the hotel has an expansive bar/lounge area with outdoor seating.
What kind of views can guests expect from Mercure Exeter Southgate Hotel?
Guests can enjoy inspiring views over the city, including Exeter Cathedral.
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