What is the check-in and check-out policy at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
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Mercure Exeter Southgate Hotel
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Key details
About the Hotel
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
- Steps from the historic city center
Great
8.0
8.1
3.6
3.7
Loved by Mercure Exeter Southgate Hotel guests
"EXCELLENT SIZE ROOM FOR OUR FAMILY-GREAT BATHROOM WITH GOOD QUALITY SOAP,BODY WASH AND SHAMPOO;."
"We were very touched by the personalised anniversary card & drinks vouchers, thank you so much!"
"Used as a base to explore Exeter and beyond."
The 4-star Mercure Exeter Southgate Hotel offers 153 rooms with proximity to River Exe, which is approximately a 5-minute walk from the property. Situated a short way from the hulking red-brick Royal Albert Memorial Museum, the hotel has an indoor pool and also includes a Jacuzzi and a sauna.
Location
Guests can access the accredited public Bill Douglas Cinema Museum 2.1 km from this hotel, while the Anglican Exeter Cathedral is 500 metres away. Perfect for those who seek new knowledge, the University of Exeter is within 25 minutes' walk of the Mercure Exeter Southgate.
The property is located within a few blocks of Belmont Public Park.
Exeter St Thomas train station is 900 metres from the hotel and Exeter International airport is a 15-minute drive away.
Rooms
The rooms include sound-proofed windows, along with a writing desk for guests' comfort. High-speed internet and a flat-screen TV with satellite channels, as well as comforts as an ironing set are also featured. Offering a walk-in shower and a separate toilet, the bathrooms are fitted with a hair dryer and towels.
Eat & Drink
Bistro du Vin is adjacent to Mercure Exeter Southgate Hotel, around 5 minutes' walk away.
Leisure & Business
You will find a hot tub in the pool area.
“Mercure Exeter Southgate Hotel impresses with its central location near Exeter Cathedral, making city exploration effortless. I appreciate the blend of modern amenities and historical character, especially the neo-Georgian architecture. While some staffing issues are evident, the health and fitness centre, complete with an indoor pool, adds considerable value for both leisure and business travelers.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Twin Room
2 persons
14 m²
2 Single beds
Shower
room details
Privilege Room
2 persons
14 m²
1 Double bed
Shower
Coffee machine
room details
Classic Room
2 persons
14 m²
2 Single beds
Shower
Bathtub
room details
Accessible Classic Room One Double or Two single Beds
2 persons
18 m²
1 Double bed
Shower
Heating
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa lounge
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Mercure Exeter Southgate Hotel, The Gate House invites guests to explore a menu rich in British and European flavors. With family-friendly settings and diverse dietary options, there's a delightful experience waiting at every meal, whether it's breakfast, lunch, or dinner.
Hotel location
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
Map view
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
City landmarks
Museum
Royal Albert Memorial Museum
720 m
Landmark
Exeter Quay
1.6
km
Park
Northernhay Gardens
700 m
Castle
Rougemont Castle
700 m
Landmark
Underground Passages
600 m
Landmark
St Nicholas Priory
660 m
Landmark
Queen Street
880 m
Landmark
Miles' Clocktower
860 m
Art object
Redvers Buller
1.0
km
Bridge
The Iron Bridge
660 m
Church
Riverside Church
910 m
Nearby
Church
Exeter Cathedral
470 m
17 Catherine St
St Catherine's Chapel and Almshouses
380 m
Exeter - Catacombs and Lower Cemetery
230 m
Phoenix Blitz Memorial
Blitz Fountain and the Phoenix Blitz Memorial
230 m
Cathedral Yard Exeter Cathedral
Statue of Richard Hooker
330 m
Frog Street In a park off Frog Street
The Medieval Exe Bridge
530 m
Church
St Stephen's Church
420 m
Princesshay
Blue Boy Statue
440 m
Event hall
Exeter Guildhall
390 m
Exeter High Street
Exeter Riddle Sculpture
450 m
Church
St Pancras Church
460 m
251 High Street
Year of the Pedestrian Statue
570 m
National Trust's Killerton Estate
Clyston Mill
230 m
Near Killerton House
Budlake Old Post Office
230 m
Church
St Martin's Church
330 m
Shopping Area
Princesshay
460 m
Edmund Street
The House That Moved
440 m
Event hall
Tucker's Hall. The Guild of Weavers
460 m
Cathedral Yard
Exeter Cathedral Christmas Market
420 m
Restaurants
Opa Taverna
210 m
36-37 South Street
Cosy Club Exeter
170 m
1 Southernhay East
White Hart
210 m
66 South Street White Hart Hotel
Sparkles
230 m
10-12 Palace Gate
The Fusion Buffet
270 m
10 Palace Gate
Real India
260 m
28 South Street
On The Waterfront
410 m
4-9 Southern Warehouse
Cote Brasserie
500 m
19-21 Cathedral Yard
Pasha
310 m
80 South Street
Kaspa's Desserts
280 m
1 Market Street
Tang Shian
300 m
77-78 South Street
Explore Exeter
Nearby Highlights
Exeter Cathedral
6 minutes' walk
Gothic architecture and stunning stained glass; a must-visit for history enthusiasts and those appreciating art.
Underground Passages
8 minutes' walk
Medieval passageways beneath Exeter; guided tours reveal fascinating insights into the city's history.
Royal Albert Memorial Museum
9 minutes' walk
Cultural treasures from natural history to fine art; features free admission to explore varied exhibits.
Rougemont Castle
9 minutes' walk
Historical castle ruins; scenic views and a glimpse into Exeter's medieval past await visitors.
Opa Taverna
3 minutes' walk
Authentic Greek cuisine in a warm atmosphere; known for fresh souvlaki and vegetarian options.
Cosy Club Exeter
2 minutes' walk
Eclectic decor and a relaxing vibe; offers diverse dishes with many vegetarian and gluten-free choices.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 16 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16.50 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian
Year renovated:
2008
Number of rooms:
153
Reviews and Ratings
Feedback about Mercure Exeter Southgate Hotel from previous guests about their experience.
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Pros
Central location
Spacious rooms
Nice shower
Free drinks voucher
Cons
Outdated decor
Unnecessary charges
Guest reviewsbased on 2413 reviews
Naomi from United Kingdom
Classic Room
3 nights in November 2025
|
Reviewed:February 10, 2026
9.0/10
Awesome Stay!
good breakfastclean poolgood size bedroomhelpful staff
The hotel offered a good buffet breakfast with a tempting room service menu. The swimming pool was clean and a good size, I swam a lot. The bedroom was a good size and clean. Staff was helpful, and I liked that.
The hot water took quite a while to get to the tap in my room, this was slightly annoying.
Service
9/10
Paula on reception sorted out a couple of things for me, that was so sweet. The staff was very professional, polite, and friendly, always ready to help. Checking in and out were quick, which I appreciated after my travel.
Rooms
10/10
My room had adjustable heating. I was able to set it as I wished. The bed was comfortable, I slept well every night. The bathroom was very good, it had all the things I needed for my routine.
Facilities
8/10
The hotel had a gym, I used it everyday, it was amazing. The pool was also very nice, I had a relaxing time there. The hotel was quiet, safe and warm, so I enjoyed my visit to the fullest.
0 Helpful
|
Ava from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed:January 18, 2026
9/10
Comfort and Convenience
quick check-inthoughtful touchspacious roomunattentive staff
Check-in was quick. Lucy at reception explained all facilities. She showed menus. Extra options were available for my child. Our room was very spacious. It was also very clean. It had everyting for a comfortable stay.
It was noisy in the morning. This was due to two busy function rooms. Staff was unattentive when the smell was mentioned. This impacted the quality of my stay.
Rooms
9/10
The Family Room had two double beds. There was a separate seating area. The bathroom included complimentary toiletries and fluffy towels. We found enough space for everyone.
0 Helpful
|
Ava from Ireland
Couple
Privilege Room
3 nights in November 2025
|
Reviewed:December 25, 2025
9/10
Perfect Cleanliness and Helpful Staff
fast check-inhelpful staffspecial touchesrising cost
Check-in was very fast. They added special touches to the room because it was our anniversary. The location worked well, the staff were nice, and helpful too.
I noticed cost has risen a lot since we began staying here. I felt quite upset about paying extra for a swim. It felt extortionate since staying here is not cheap, and parking cost extra per night.
Rooms
9/10
The room was spacious, clean, and stylish. It included everything needed for a comfortable stay. The bathroom was also really clean and modern. It has air conditioning, opulent entrance hall, parking and a very nice bathroom.
0 Helpful
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Joan from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed:December 07, 2025
9.0/10
Fantastic Getaway
fast check-inspacious roomthoughtful menusexcellent experience
Lucy at reception made our check-in super fast and explained everything clearly to us it was so useful. The room was very spacious and had everything necessary for a comfortable visit. We especially liked the thoughtful menus that catered to our little one. I would recommend this hotel. It was an excellent experience overall.
I found that I had to pay extra to use some amenities, which I hadn't expected it did give me a bit of a surprise.
Rooms
9/10
The room provided two comfortable double beds that suited our family of four perfectly, great to relax after a long day. A large screen television was installed, which we found really good. A spacious desk was there too, perfect for planning the next day.
Dining
8/10
The hotel restaurant serves a wide array of breakfast options. It includes both hot and cold choices to satisfy everyone. I really liked the freshly baked pastries and variety of juices offered , made mornings good. The restaurant offers a comfortable atmosphere for enjoying meals.
Location
10/10
The hotel is close to the city center, and this made it easy to walk to many attractions. I found several shops and restaurants nearby, providing lots of choices for dining and shopping. The convenience of the location really enhanced our stay.
Service
9/10
Staff members throughout the hotel were friendly and eager to assist with any needs we had . Housekeeping kept our room impeccably clean. It was a high standard of service. I was impressed with the quick response to any questions we asked.
0 Helpful
|
FAQs
About Mercure Exeter Southgate Hotel
What breakfast options are available at Mercure Exeter Southgate Hotel?
Breakfast is available at an additional charge of 16 GBP.
What are the nearby attractions to Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral (0.3 km), Princesshay Shopping Area (0.5 km), and Historic Quay (1 km).
What amenities does Mercure Exeter Southgate Hotel offer for guests?
Amenities include free Wi-Fi, indoor swimming pool, sauna, hot tub, fitness centre, and a bar/lounge area.
What dining options are available at Mercure Exeter Southgate Hotel?
The Gate House Restaurant serves contemporary British cuisine and traditional Devonshire afternoon tea.
What facilities are available for business events at Mercure Exeter Southgate Hotel?
The hotel features efficient meeting facilities that can accommodate up to 120 people.
What features are available in the rooms at Mercure Exeter Southgate Hotel?
Rooms are equipped with free Wi-Fi, flat-screen TV, air conditioning, coffee-making facilities, and some offer views of the city or countryside.
How far is Mercure Exeter Southgate Hotel from Exeter International Airport?
The hotel is 5 km from Exeter International Airport, approximately a 15-minute drive.
Are there any leisure activities at Mercure Exeter Southgate Hotel?
Guests can enjoy yoga classes, fitness classes, and access to the hot tub and sauna.
What are the accessibility features at Mercure Exeter Southgate Hotel?
The hotel offers accessible rooms and facilities for guests with limited mobility.
Is there a bar available at Mercure Exeter Southgate Hotel?
Yes, the hotel has an expansive bar/lounge area with outdoor seating.
What kind of views can guests expect from Mercure Exeter Southgate Hotel?
Guests can enjoy inspiring views over the city, including Exeter Cathedral.
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